CompTIA A+ Certification Fundamentals
A comprehensive introductory course designed to prepare aspiring IT professionals for the CompTIA A+ certification (220-1201 and 220-1202). Learn to identify hardware, configure networks, manage operating systems, and solve real-world technical issues using standard troubleshooting methodologies.
The CompTIA Troubleshooting Methodology Define the 6-step CompTIA troubleshooting methodology. Apply the methodology to systematically diagnose a basic IT issue. Document findings, actions, and outcomes effectively. Inside the PC: Core Hardware Components Identify the function of core internal components including CPU, RAM, Motherboard, and Power Supply Unit (PSU). Differentiate between storage types (HDD, SSD, NVMe) and their use cases. Explain the process for safely upgrading system memory. Mobile Devices and Peripherals Compare and contrast components of laptops, tablets, and smartphones. Explain common connection interfaces such as USB-C, Lightning, and Bluetooth. Troubleshoot common mobile device issues like battery failure or connectivity loss. Networking Basics and Protocols Explain basic IP addressing, distinguishing between IPv4 and IPv6. Identify common network protocols and their default ports (e.g., DNS, DHCP, HTTP/S, SSH). Differentiate between LAN, WAN, and WLAN network types. Configuring SOHO Networks Identify hardware used in SOHO networks, including routers, switches, and access points. Configure a basic wireless router, including SSID, DHCP settings, and firmware updates. Implement basic network security, such as WPA3 and changing default credentials. Fundamental Cybersecurity Principles Identify common malware types (ransomware, trojans, spyware) and social engineering attacks. Apply basic physical and logical security measures to protect data. Explain the principle of least privilege and basic user authentication methods. Introduction to Operating Systems Compare the features and primary use cases for Windows, macOS, and Linux. Navigate basic GUI and file system structures across different operating systems. Identify common file extensions and their associated applications. Windows Configuration and Management Use common Windows administrative tools such as Task Manager, Device Manager, and Event Viewer. Configure system settings via the Control Panel and Windows Settings app. Manage local user accounts and basic file permissions. Software Troubleshooting and Malware Removal Resolve common Windows OS and application issues (e.g., application crashes, slow performance). Execute the 7-step CompTIA best practice procedure for malware removal. Utilize System Restore and Safe Mode effectively. Operational Procedures and Exam Prep Explain basic safety, environmental, and communication procedures in IT. Demonstrate professionalism and proper documentation when handling help desk tickets. Synthesize hardware, networking, and OS knowledge in a final troubleshooting scenario.